Flatting Do’s & Don’ts

Tenant’s Responsibilities: 

Do 

  • Always pay rent on time 
  • Pay the bills (unless they are included in the rent) 
  • Use the premises for residential purposes  
  • Keep the place clean and tidy 
  • Make sure your smoke alarms are working  
  • Notify the landlord ASAP of damages or repairs needed  
  • Be respectful to the property, other tenants and neighbours 
  • Ventilate each room regularly this is especially important in dark, damp Dunedin homes to prevent mould and mildew  

Don’t 

  • Intentionally or carelessly cause damage 
  • Sublet without the landlord’s permission  
  • Block any fire escape points or disable smoke alarms 
  • Let anything illegal happen on the property 
  • Interfere with other tenants’ or neighbours’ peace, comfort or privacy 
  • Exceed the maximum occupancy in the tenancy agreement (partners can stay over but cannot move in) 
  • Interfere with any locks 
  • Sign a bond refund form where the refund amount has been left blank 

Landlord/Property Manager’s responsibilities: 

Do 

  • Make sure the flat is clean before tenants move in 
  • Provide receipts (unless tenants pay using online banking) 
  • Make sure the flat is secure 
  • Give tenants the house insurance details in their tenancy agreement 
  • Provide and maintain the property in a reasonable state of repair 
  • Provide working smoke alarms 
  • Meet all building, health, and safety standards under the laws that apply 
  • Provide a water supply 
  • Meet Healthy Homes Standards 
  • Compensate tenants if they have to pay for a serious or urgent repair and they couldn’t contact the landlord/property manager prior
  • Make sure that other people (not on the contract) don’t interfere with the tenants’ reasonable peace, comfort, or privacy 
  • Lodge the bond within 23 working days after receiving it 

Don’t 

  • Interfere with supply of gas, electricity, water, telephone services, or other services, except where it’s necessary to avoid danger or for maintenance 
  • Interfere with any existing locks 
  • Increase rent during a fixed-term tenancy (unless it is in the contract) or without the correct notice period.  The minimum period between rent increases is twelve months. 
  • Ask for more rent until rent in advance has been used up 
  • Give tenants’ personal information to any external party without consent 
  • Breach the tenants’ right to quiet enjoyment of the property 
  • Decide to sell without giving proper notice 
  • Enter the property (inside) without the correct notice period 
  • Charge the tenant a letting fee or key money